Privacy Policy
1. Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:
Full name
Email address
Phone number
Mailing address
Insurance-related details or medical history (as applicable)
Any other information you choose to share with us through online forms, surveys, or direct communications.
We may also collect non-personal information such as browser data, approximate location, cookies, IP address, and browsing behavior.
2. How We Use Your Information
We use your information to:
Provide services related to health and life insurance.
Respond to your questions or requests.
Send important updates about your account, products, or services.
Send text messages for informational, promotional, or customer service purposes.
Improve our services and personalize your experience.
Comply with legal and regulatory obligations.
3. Sharing Information with Third Parties
We do not sell, rent, or share your personal information with unaffiliated third parties, except in the following cases:
When necessary to deliver services (e.g., with insurance providers or messaging platforms).
When working with service providers who act on our behalf (such as web hosting, messaging platforms, customer service, etc.).
To comply with legal, regulatory, or judicial requirements.
4. Information Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute protection.
5. Text Messaging (SMS / MMS / RCS)
At GELPI INSURANCE, we respect your privacy. We do not sell, share, or rent your text message subscription information to third parties for any reason, except to provide the specific services of the messaging campaign.
We may share your personal data, including your phone number and consent status, with third-party service providers that help us deliver our text messaging services. These may include messaging platforms, telecom carriers, and technology providers.
Text Messaging Consent
By providing your mobile phone number, you agree to receive text messages from GELPI INSURANCE related to:
Services you’ve requested
Promotional offers and campaigns
Important account notifications
Personalized customer assistance
Message frequency may vary. Standard messaging and data rates may apply depending on your mobile carrier.
You may opt out of receiving messages at any time by replying “STOP” to any of our texts. After opting out, you will receive a confirmation message, and we will stop sending messages to your number. For help, reply “HELP” or contact our customer service at 305-488-6355.
6. Website Forms and Consent
On our contact forms:
The phone number field is not required.
We include an unchecked checkbox by default where you can give explicit consent to receive text messages.
Consent Text Example:
“I consent to receive text messages (SMS/MMS/RCS) from GELPI INSURANCE for customer service, marketing, and account notifications. Message and data rates may apply. Message frequency varies. Reply ‘STOP’ to opt out. Reply ‘HELP’ for assistance.”
7. Cookies and Similar Technologies
Our website may use cookies to improve navigation, remember your preferences, and analyze user behavior. You can set your browser to refuse cookies if you prefer.
8. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
The right to access your information
The right to correct inaccurate data
The right to request deletion of your data
The right to withdraw consent
To exercise any of these rights, please contact us directly at:
info@gelpi-insurance.com
305-488-6355
9. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page along with the date of the last update.
Last updated: 05/16/2025
10. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us at:
10745 SW 104th St, Miami, FL 33176 info@gelpi-insurance.com 305-488-6355
